Helpdesk services

The Computer Services Help Desk is a service staffed by professional consultants who are trained to assist European customers with computer or network related problems on a phone-in, walk-in, onsite or electronic mail basis in various languages.

Types of support we offer:

First and second line Hardware, Software and Communications
Virus Protection support
Computer accounts
Technical Assistance with Windows Supported Software
Optimizing / Utilizing computing and network resources
Corrupt File / Disk Recovery / File Conversion
LINUX Technical Assistance
Quick Reference Guides to Commonly Used Applications
Listserv Support
Statistical Software Support
Networking & Communications Assistance
Dormitory Network Configuration Assistance
Walk-in Support / onsite support / Phone Support